a678's Privacy Policy

Introduction and Applicability

a678 ("we", "our", or "platform") is a trusted online betting and casino service provider. This Privacy Policy ("Policy") describes what information we collect about you when you use the a678 website and related services, how we use that information, and how securely we keep it.

By registering on our platform or using our services, you are considered to have given your consent to this Privacy Policy. If you do not agree with any condition of this Policy, please refrain from using our services.

This Policy must be read together with a678's Terms and Conditions. Both documents govern the use of our services.

Information We Collect

a678 collects information about you in various ways. The information listed below is essential for us to provide accurate and safe services.

2.1 Information Provided Directly by You

When you register with a678 or manage your account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, or Rocket account details
• National ID card or passport details for identity verification (when required)
• Correspondence address

2.2 Automatically Collected Information

The following information is collected automatically while you use our services:

• IP address and device type
• Browser type and operating system
• Time and date of access to the platform
• Pages visited and gaming activity logs
• Information obtained through cookies and similar tracking technologies
• Transaction history and financial activity

2.3 Information Received from Third Parties

In some cases we may also collect relevant information from identity verification agencies, payment processors, or partner organisations, always in compliance with applicable laws.

Information Sharing and Disclosure

a678 does not sell your personal information and does not share it with third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Some trusted partner organisations are needed to operate our services, such as payment processors, identity verification agencies, and technology support providers. These partners use the information only for contracted purposes and operate under strict confidentiality obligations.

4.2 Legal Obligations

If a legal authority or regulatory body lawfully requests information, we are obliged to provide the necessary information in accordance with applicable laws. In such cases we always aim to provide only the minimum information required.

4.3 Business Transfers

In the event of any business restructuring, merger, or acquisition, your information may be transferred to the new entity. You will be notified in a timely manner in such cases and this Privacy Policy will continue to apply.

Cookies and Tracking Technologies

a678 uses cookies and similar technologies to improve your browsing experience and to ensure the proper functioning of the platform.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain your login state, ensure security, and provide core services. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies remember your preferences and provide a personalised experience — for example, your language preference or information from a previous session.

5.3 Analytics Cookies

These cookies help us understand usage patterns on our platform, which is used to improve service quality. All data is processed anonymously.

Most browsers have settings to control cookies. However, disabling cookies entirely may limit some functionality of the platform.

Data Retention Period

a678 retains your information only for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

• Active account data: for the entire duration the account is active and for the period required by applicable law after closure.
• Transaction records: for the period required by financial laws and regulatory requirements.
• Communication logs: for the period necessary for improving customer service quality and resolving disputes.
• Temporary data: deleted immediately after the purpose is fulfilled.

Once the data retention period has elapsed, we permanently delete or anonymise the relevant information by secure means.

Your Rights

You have the following rights in relation to your dealings with a678. Contact us to exercise these rights.

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored information.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. We will make the necessary corrections as quickly as possible.

8.3 Account Closure Request

You may request the closure of your account at any time. However, due to legal obligations, it may be necessary for us to retain certain information for a specified period.

8.4 Right to Opt Out of Marketing Communications

You may request at any time to stop receiving promotional emails or messages from us. However, important account-related notifications will continue to be sent.

Third-Party Links and Services

If our platform contains links to third-party websites, a678 is not responsible for the privacy policies of those sites. We advise you to read the privacy policies of third-party services before using them.

Our payment partners bKash, Nagad, and Rocket have their own privacy policies applicable to their services. These organisations are also responsible for protecting your information during payment processing.

Applicable Law and Jurisdiction

This Privacy Policy and any disputes arising under it will be governed and interpreted in accordance with applicable laws. a678 follows international best practices in data protection and operates its services in compliance with the laws of Bangladesh.

If you have any complaints or disputes regarding this Policy, please first contact our customer service team. We always strive for a friendly resolution.